General terms and conditions of sale
for www.algorigin.com (as at 31.10.2023)
1. Scope
These general terms and conditions apply to all orders placed in the online shop of Algorigin SA, Place Ruth Bosiger 6 1201 Genève, tel. +41 (0)22 552 01 25, info@algorigin.com, www.algorigin.com, UID: CHE-456.417.288 (hereinafter “Algorigin” or “the seller”) by customers domiciled in Switzerland or the Principality of Liechtenstein.
2. Offer and conclusion of the contract
- The presentation of products in the online shop does not constitute a legally binding offer by Algorigin, but an invitation to the customer to place a binding order (offer to conclude a contract).
- By clicking the [Buy now] button, the customer places a binding order for the products shown on the order page.
- Algorigin acknowledges receipt of the order by email immediately after receiving it. The sales contract is concluded only when the seller confirms dispatch of the goods by email (order or dispatch confirmation) or, at the latest, when the goods are delivered.
- In the case of payment in advance (prepayment), the sales contract is concluded when the seller confirms receipt of payment.
3. Prices
- Prices are shown in CHF and include all taxes, excluding shipping costs. They are subject to change. Ordered items are invoiced at the price in force when the order is recorded.
- The price is payable in full, in a single payment, when ordering. All orders are invoiced in CHF and payable in CHF.
4. Availability
Products are offered for as long as they are visible on the website www.algorigin.com. If products become unavailable after the order has been placed, the customer will be informed by email.
5. Payment terms
The customer can pay for their order:
- by bank card, securely via Shopify Payments, without opening an account;
- via a PayPal account;
- by bank transfer with a QR-bill.
6. Late payment / reminders / debt collection
- For deliveries with an invoice, the purchase price is due within 30 days of receipt of the goods. A customer who fails to pay within this period is in default.
- The seller sends three written reminders to a customer in default. The following fees are payable for reminders:
- Payment request after ten days’ delay: CHF 0
- 2nd reminder after 25 days’ delay: CHF 0
- Final reminder after 40 days’ delay: CHF 10
7. Retention of title
The goods remain the property of the seller until paid for in full. Before ownership is transferred, the goods may not be pledged, assigned as security, processed or modified without the seller’s consent.
8. Warranty
- The seller guarantees the remedy of defects in the goods. At its discretion, it may remedy a defect (repair) or deliver a defect-free item (replacement delivery).
- If the remedy of defects fails, the customer is entitled to withdraw from the contract. This provision does not apply to insignificant defects. The customer has no right to a price reduction.
9. Liability
The seller excludes liability for breaches of contract caused by slight negligence. The same applies to breaches of contract committed by auxiliary persons and subcontractors.
10. Intellectual property
All elements of the website www.algorigin.com are and remain the exclusive intellectual property of Algorigin SA. No one is permitted to reproduce, exploit, redistribute or use in any capacity whatsoever, even in part, any elements of the website, whether software, visual or audio. Any simple link or hyperlink is strictly prohibited without the express written consent of Algorigin.
11. Data protection
The seller undertakes to process customer data in compliance with data protection regulations. Further information on the processing of customer data can be found in the seller’s separate privacy statement. This can be consulted at any time on the website under Personal data and cookies policy.
12. Archiving
- Algorigin will archive purchase orders and invoices on a reliable and durable medium constituting a true copy.
- Algorigin’s computerised records will be regarded by all parties concerned as proof of the communications, orders, payments and transactions between the parties.
13. Applicable law
The language of this contract is French. These terms and conditions of sale are governed by Swiss law. In the event of a dispute, the Swiss courts in Geneva shall have exclusive jurisdiction.
14. Final provisions
The invalidity of any provision of these general terms and conditions does not affect the validity of the contract. The invalid provision shall be replaced by the relevant statutory provisions.
15. Subscriptions and refund conditions
Products sold under a subscription (recurring deliveries) are invoiced in accordance with the terms stated when the subscription is taken out.
Unless mandatory law provides otherwise, products delivered under a subscription are neither taken back nor refunded once the corresponding order has been confirmed, except in the following cases:
- the product is damaged or broken on receipt;
- the product does not match the order (wrong item or quantity);
- the product has an obvious defect (for example, a quality or storage problem).
If a product is damaged, does not match the order or is defective, the customer must notify Algorigin in writing (by email to info@algorigin.com) within a reasonable time after receiving the goods, attaching photos of the product and packaging where possible. Algorigin may, at its discretion:
- replace the product, or
- refund the amount corresponding to the product(s) concerned.
Apart from these cases, no refund will be granted for deliveries made under a subscription (for example, if the customer changes their mind, does not use the products or forgets to cancel the subscription before the next billing date).
The terms for cancelling or modifying the subscription (notice period, procedure, etc.) are set out on the website www.algorigin.com and at the time the subscription is taken out.
